Privacy Policy

Last Updated: March 2026

Tewtor AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational platform at tewtor.ai ("the Service").

1. Information We Collect

1.1 Information You Provide

  • Account information: Name, email address, and profile details when you sign up
  • Chat history: Messages you send to our AI tutor and the responses generated
  • Uploaded files: PDFs, documents, notes, images, resumes, and other materials you upload
  • Quiz responses: Answers and scores from quizzes you take or create
  • Class data: Classes you create and how you organize your materials
  • Payment information: Subscription and billing details (processed by Clerk; we do not store card numbers)

1.2 Information Collected Automatically

  • Usage metrics: Pages visited, features used, session duration, and interaction patterns
  • Device information: Browser type, operating system, and screen resolution
  • Cookies and similar technologies: See Section 6 for details

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Personalize your learning experience and generate recommendations
  • Process your uploaded materials for AI-powered tutoring, quiz generation, and presentations
  • Manage your account and subscriptions
  • Send transactional emails (e.g., account verification, subscription updates)
  • Analyze usage patterns to improve platform performance and features
  • Ensure security and prevent abuse

3. Third-Party Services

We share data with the following third-party services to operate the platform:

  • Clerk: Authentication, user management, and payment processing
  • Groq: AI model inference for tutoring, solver, and vision features
  • Google Cloud Storage: Secure file storage for uploaded materials
  • Pinecone: Vector database for semantic search over your materials
  • Google Analytics: Website usage analytics (with your consent)
  • Vercel Analytics: Performance monitoring and web analytics (with your consent)
  • Mailjet: Transactional and marketing emails
  • E2B: Secure sandboxed code execution for presentations and data analysis

Each third-party service processes data according to their own privacy policies. We only share the minimum data necessary for each service to function.

4. Data Retention

  • Account data: Retained while your account is active and for 30 days after deletion
  • Chat history: Retained while your account is active; you can delete individual conversations
  • Uploaded files: Retained while your account is active; you can delete files at any time
  • Usage analytics: Aggregated data retained for up to 26 months (Google Analytics default)
  • Payment records: Retained as required by applicable tax and financial regulations

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Portability: Request your data in a machine-readable format
  • Objection: Object to processing of your data for certain purposes
  • Withdraw consent: Withdraw consent for analytics cookies at any time via our cookie settings

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking

We use the following types of cookies:

  • Strictly necessary cookies: Required for authentication and core functionality (e.g., Clerk session cookies). These cannot be disabled.
  • Analytics cookies: Used by Google Analytics and Vercel Analytics to understand how you use the platform. These are only loaded with your consent.

You can manage your cookie preferences at any time using our cookie consent banner or by contacting us.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/HTTPS), secure cloud infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is designed for students of all ages but is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child under 13 has provided us with personal data, please contact us so we can delete it.

9. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. By using the Service, you consent to the transfer of your data to these countries, which may have different data protection laws than your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service or sending you an email. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: [email protected]